通话失败回调数据

注意事项

1️⃣新版通话完成回调以批量的形式进行发送,最多100个

2️⃣任务绑定的如果是规则2.0话术,需要注意话术ID是一个雪花ID(152464847379030016)

3️⃣任务绑定的如果是大模型3.0话术,需要注意话术ID是一个uuid(019d4e76-846a-73b1-8d65-2bcb54131961)

4️⃣目录章节1跟2两种回调同时使用的情况下,话术ID存储需要做好范型处理

1.终端任务绑定非大模型3.0话术回调

返回的数据示例:

{
    "count": 1, //通话失败个数
    "data": [
        {
            "bill": 0,
            "duration": 0,
            "callid": "fefe20f2-5a42-4571-8f0f-61a289c5dbac", //软电话拨打的一个唯一id
            "calldate": "2024-01-11 11:27:17", //呼叫时间
            "number": "13667679151", //号码
            "numberid": "7f2ff491-586f-4bc3-aae7-f74becb11609",
            "customer_id": "85f835cd-04a9-417d-9bea-63e411f89ba1",
            "status": 2,
            "status_str": "运营商拦截",
            "user_id": "073d8501-b6a3-4869-a87e-71807bfd4fb8", //用户id
            "type": 4, //用户类型  4-主账号 8-子账号
            "number_data": {
                "number": "13667679151",
                "province": "重庆",
                "city": "重庆",
                "operator": "移动"
            },
            "group": {
                "id": 9303, //话术组id
                "name": "测试" //话术昵称
            },
            "task": {
                "id": "d51b9480-8a73-4f66-8dfa-c0e4a6fc108b", //任务id
                "name": "2024-01-09（11:40）测试0104" //任务昵称
            },
            "user": {
                "id": "40863af8-db4a-41c6-a269-eb5bc386d97f", //账号id
                "name": "官方系统测试账号" //账号昵称
            },
            "customer_data": {
                "name": "ai_2410478",
                "email": "1234@qq.com",
                "company": null,
                "extra": "good"
            }
        }
    ]
}

2.终端任务绑定大模型3.0话术回调

返回的数据示例:

{
    "count": 1, //通话失败个数
    "data": [
        {
            "bill": 0,
            "duration": 0,
            "callid": "fefe20f2-5a42-4571-8f0f-61a289c5dbac", //软电话拨打的一个唯一id
            "calldate": "2024-01-11 11:27:17", //呼叫时间
            "number": "13667679151", //号码
            "numberid": "7f2ff491-586f-4bc3-aae7-f74becb11609",
            "customer_id": "85f835cd-04a9-417d-9bea-63e411f89ba1",
            "status": 2,
            "status_str": "运营商拦截",
            "user_id": "073d8501-b6a3-4869-a87e-71807bfd4fb8", //用户id
            "type": 4, //用户类型  4-主账号 8-子账号
            "number_data": {
                "number": "13667679151",
                "province": "重庆",
                "city": "重庆",
                "operator": "移动"
            },
            "group": {
                "id": "019d4e76-846a-73b1-8d65-2bcb54131961", //话术id
                "name": "Echo助手2.0" //话术组名称
            },
            "task": {
                "id": "d51b9480-8a73-4f66-8dfa-c0e4a6fc108b", //任务id
                "name": "2024-01-09（11:40）测试0104" //任务昵称
            },
            "user": {
                "id": "40863af8-db4a-41c6-a269-eb5bc386d97f", //账号id
                "name": "官方系统测试账号" //账号昵称
            },
            "customer_data": {
                "name": "ai_2410478",
                "email": "1234@qq.com",
                "company": null,
                "extra": "good"
            }
        }
    ]
}