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呼入成功回调数据
注意
- 任务配置大模型质检,回调推送的是质检后的意向等级。
返回数据
json
{
"count": 1, //通话成功个数
"data": [
{
"calldate": "2025-09-25 21:39:55", //呼叫时间
"answerdate": "2025-09-25 21:39:55", //应答时间
"bill": 43, //通话时长 - 秒
"duration": 43, //秒
"callid": "3e7ff3fb-2e65-4a51-b322-a01db56f8a90", //软电话拨打的一个唯一id,即为record_id
"customer_id": "794b99dd-1039-4049-953b-b623f8ea959a",
"master_user_id": "40863af8-db4a-41c6-a269-eb5bc386d97f",
"user_id": "40863af8-db4a-41c6-a269-eb5bc386d97f",
"type": 4, //用户类型 4-主账号 8-子账号
"intention_results": 1, //意向标签等级
"rounds": 2, //交互次数
"score": 0, //通话评分
"number_data": {
"number": "17534989887",
"hangupdate": "2025-09-25 21:40:38",
"province": "山西",
"city": "晋中",
"operator": "联通"
},
"group": {
"id": 11032, //话术id
"name": "cky测试" //话术组名称
},
"task": {
"id": "cb4a91c2-09c0-4c71-8e67-3887f593bd4d", //外呼任务id
"name": "cky呼入任务测试"
},
"user": {
"id": "40863af8-db4a-41c6-a269-eb5bc386d97f", //账号id
"name": "官方系统测试账号" //账号昵称
},
"level": {
"level_id": "7049b435-3781-4f01-9c42-325bb12f743c", //评分id
"level_name": "评分中" //评分名称
},
"tags": [
{
"tag_id": "db97dd4e-d7d7-4f7d-bc1c-f347dacc146b",
"name": "打出来的是什么号码"
}
],
"customer_data": {
"name": "未知", //昵称
"email": null, //邮箱
"company": null, //公司
"extra": null //呼入号码该客户公海额外字段值一般为null
},
"voice_url": "hw.test-saas.our.top/api/agent-api/download-voice?key=Um5tQ1dGWXdlVGJYVUF1TDB" //通话录音地址
}
]
}