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转接结果回调
转接结果回调
返回数据
json
{
"user_id": "34d4a469-04a1-4c03-937a-bcd36a17ceaf",
"task_id": "f20f83d7-9479-468a-8aaa-54bc9968ccaa",
"call_id": "550327e9-f643-4b65-a417-4dc949f772b0",
"customer_phone": "18612345678",
"status": 1,
"employee_id": 15,
"employee_name": "客服小张",
"employee_phone": "13012345678"
}字段说明
| 字段 | 说明 |
|---|---|
| user_id | 产生回调的终端用户id |
| task_id | 产生回调的AI外呼任务id |
| call_id | 此通外呼的唯一id |
| employee_id | 被转接员工的id |
| customer_phone | 被叫号码 |
| status | 是否转接成功,1为转接成功,0为转接失败 |
| employee_name | 被转接员工的姓名 |
| employee_phone | 被转接员工的号码 |